Mistral Vibe Freemium
Mistral's Vibe, which Mistral's help center says replaces the Le Chat name, is an AI assistant for research, coding and everyday tasks. A Free plan has limited messages; Pro costs $14.99 a month.
AI Tool Profile
Intercom Fin
Fin is Intercom's AI support agent that answers customers across chat, email, voice and social, and works with Intercom or other helpdesks. It is billed per outcome and offers a 14-day trial without a card.
Description of Intercom Fin
Fin is a customer-facing AI agent made by Intercom. It handles support questions and, according to the vendor, can also cover sales, ecommerce and customer-success conversations. The vendor says it runs on Intercom's own models and reports more than 12,000 customers; these figures are company claims and were not independently checked.
Fin works in two ways. It can sit inside Intercom's own helpdesk, or it can be added on top of a helpdesk you already use, including Salesforce, HubSpot, Zendesk and Freshdesk. The pricing page says there are no integration, setup or platform fees and no extra seat costs for that second option. Channels named on the product page include chat, email, voice, social and Slack.
Pricing is outcome-based rather than per seat. The pricing page lists $0.99 per Fin outcome, with one billable outcome per conversation, and says conversations handed to your team without an outcome are not charged. Commitments apply: the current-helpdesk plan shows a minimum of 50 outcomes a month. A 14-day free trial with no credit card is offered, and billing is in US dollars only.
For security, the product page lists SOC 2, ISO 27001, ISO 27701, ISO 42001 and HIPAA, and offers single sign-on, two-factor authentication, SCIM and IP restrictions. Customers can choose US, EU or Australia data hosting. Fin is built for support teams with an existing queue of tickets, so it is a heavier fit for a very small site than a simple widget builder.
Features of Intercom Fin
- Answers customers over chat, email, voice, social and Slack, and can pass conversations to a human team.
- Runs on Intercom's helpdesk or alongside Salesforce, HubSpot, Zendesk and Freshdesk without extra seat costs.
- Charges per resolved outcome, with spend alerts and limits described on the product page.
Frequently asked questions
Is there a free plan or trial?
There is no permanent free plan. The pricing page offers a 14-day free trial with unlimited outcomes and no credit card required.
How is Fin priced?
The page lists $0.99 per outcome, with a minimum of 50 outcomes a month on the current-helpdesk plan and a $9.99 charge per qualification. Billing is in USD only.
Can I use Fin without Intercom's helpdesk?
Yes. The vendor says Fin works with other helpdesks such as Salesforce, HubSpot, Zendesk and Freshdesk, with no additional seat costs.
Website: https://fin.ai/
Company: Intercom
Key facts
AI support agent for teams with a ticket queue, priced at $0.99 per outcome with a 50-outcome monthly minimum; too heavy for a tiny site that just needs a simple chat widget.
| Pricing model | Usage-based |
|---|---|
| Free tier | No free plan |
| Starting price | Not verified |
| Data residency | Multiple regions — The product page says customers can host data in the US, EU or Australia. |
| Compliance (as stated by vendor) | SOC 2 (claimed), ISO 27001 (claimed), ISO 27701 (claimed), ISO 42001 (claimed) |
| Integrations | Salesforce, HubSpot, Zendesk, Freshdesk, Slack |
| Public API | Not verified |
| Self-hostable | Not verified |
| Official site | Not verified |
| Can a general AI assistant replace it? | A general LLM cannot read your tickets, trigger actions in your helpdesk or report resolutions; Fin is for live support volume, not one-off drafting. |
| Last verified | 2026-10-10 by editor |
Alternatives & Similar Tools
D
DeepSeek Free
DeepSeek is an AI chat assistant from a Chinese research company, offered as a mobile app, web chat and desktop client. The official site calls the app free to use; the API is billed per token.
Grok Freemium
Grok is an AI assistant for chat, image creation, coding help and answers drawn from the web and X. Free to try on web and mobile apps; the SuperGrok plan raises usage limits.
Perplexity Freemium
Perplexity is an AI answer engine with a free tier of basic searches and a few Pro Searches a day. Paid Pro and Max plans add advanced models and image generation; Max is $200 a month.
Microsoft Copilot Freemium
Microsoft Copilot is Microsoft's AI chat assistant, free with limits at copilot.microsoft.com. Higher usage comes with Microsoft 365 plans: Personal is $9.99 a month, Family $12.99 and Premium $19.99.
Voiceflow Freemium
Voiceflow is a platform for building chat and voice AI agents for customer support across web, app, WhatsApp, SMS and phone. Public pricing is not shown; businesses are told to request it.
Update history
- 2026-10-10 · ai alternative note updated (editor)
- 2026-10-10 · editor verdict updated (editor)
- 2026-10-10 · integrations updated (editor)
- 2026-10-10 · compliance updated (editor)
- 2026-10-10 · data residency note updated (editor)
- 2026-10-10 · data residency updated (editor)
- 2026-10-10 · pricing page url updated (editor)
- 2026-10-10 · free tier updated (editor)
- 2026-10-10 · pricing model updated (editor)
Beyond the tool
Need the outcome rather than the software?