Tidio Freemium
Tidio combines website live chat, a help desk and Lyro, its AI agent, for small online businesses. The free plan covers 50 billable conversations, and Lyro includes 50 AI conversations over the account's lifetime.
AI Tool Profile
Chatbase
Chatbase builds AI agents trained on your own content for customer support and sales across website chat, WhatsApp, email and voice. The free plan gives 50 message credits a month; Hobby is $40 a month.
Description of Chatbase
Chatbase is a platform for building AI agents that handle customer support, sales and product questions. You train an agent on your own material, then place it on a website or connect it to other channels. The vendor says more than 10,000 businesses use it; that is a company figure. The company behind it is Chatbase Inc.
Channels named on the homepage include website chat, Slack and Meta apps, WhatsApp, email handling and phone calls. Agents can also run actions such as fetching invoices or retrieving products through connected systems, and the page mentions integrations with CRMs and helpdesks. A model playground lets you choose among several language models from different providers.
Plans are priced per month with a 20 percent discount for yearly billing. Free costs nothing and gives 50 message credits a month, one agent, one member and 1 MB of training content, and agents are deleted after 14 days of inactivity. Hobby is $40 a month with a 7-day trial, Standard is $150 and Pro is $500; Enterprise is custom. Removing the Chatbase branding is a separate add-on at $99 a month, which matters for sites that want a clean widget.
For security, the homepage lists SOC 2 Type II, GDPR and HIPAA, says customer data is not used to train models, and says data is encrypted at rest and in transit. It does not state where data is stored. The page does not say whether a credit card is needed for the trial.
Features of Chatbase
- Trains agents on your own content and deploys them to website chat, Slack, WhatsApp, email and phone.
- Lets teams pick among several language models and run actions such as retrieving products or invoices.
- Lists SOC 2 Type II and GDPR, and states customer data is not used to train models.
Frequently asked questions
Does Chatbase have a free plan?
Yes. Free gives 50 message credits a month, one agent, one member and 1 MB of training content. Agents on the free plan are deleted after 14 days of inactivity.
What does Chatbase cost to start?
Hobby is $40 a month with a 7-day trial. The page says yearly plans are 20 percent cheaper but does not list the yearly amounts.
Can I remove the Chatbase branding?
Yes, as a paid add-on at $99 a month. It is not included in any plan listed on the pricing page.
Website: https://www.chatbase.co/
Company: Chatbase Inc.
Key facts
Train-on-your-content agent with clear free limits (50 credits) and a $40 Hobby plan; branding removal costs an extra $99 a month, and price jumps to $150 at Standard.
| Pricing model | Freemium |
|---|---|
| Free tier | Yes · 50 message credits/mo, 1 agent, 1 member, 1 MB training; idle agents deleted after 14 days · 7-day trial |
| Starting price | $40 / month |
| Data residency | Not verified |
| Compliance (as stated by vendor) | SOC 2 (claimed), GDPR (claimed) |
| Integrations | Slack, WhatsApp |
| Public API | Not verified |
| Self-hostable | Not verified |
| Official site | Online (auto-checked 2026-10-14) |
| Can a general AI assistant replace it? | A general LLM can answer from pasted text but cannot stay current with your site, embed on pages or post in WhatsApp and Slack; Chatbase handles that deployment. |
| Last verified | 2026-10-10 by editor |
Alternatives & Similar Tools
Dante AI Freemium
Dante AI builds a support agent from your website, files and notes, then answers customers by website chat or phone. The free plan gives 100 messages a month with no card; Starter is $40 a month.
Voiceflow Freemium
Voiceflow is a platform for building chat and voice AI agents for customer support across web, app, WhatsApp, SMS and phone. Public pricing is not shown; businesses are told to request it.
Elfsight AI Chatbot Freemium
Elfsight AI Chatbot is an embeddable website assistant trained on your own pages and files, aimed at small sites. The free plan allows one chatbot and 50 visitor messages a month, with no card needed.
A
Alexa+ Freemium
Alexa+ is Amazon's generative-AI version of Alexa for Echo devices, the Alexa app and Alexa.com in the US. It is included with Prime, a free text chat tier is open to everyone, and it costs $19.99 a month without Prime.
C
ConverseNow Contact for Pricing
ConverseNow is a voice AI for restaurants that handles phone ordering with upselling, multilingual support and analytics. It is sold by consultation; no prices or free plan are published.
Update history
- 2026-10-10 · ai alternative note updated (editor)
- 2026-10-10 · editor verdict updated (editor)
- 2026-10-10 · integrations updated (editor)
- 2026-10-10 · compliance updated (editor)
- 2026-10-10 · pricing page url updated (editor)
- 2026-10-10 · starting price usd updated (editor)
- 2026-10-10 · free tier updated (editor)
- 2026-10-10 · pricing model updated (editor)
- 2026-09-24 · site status updated (auto-check)
Beyond the tool
Need the outcome rather than the software?