eesel AI

Description of eesel AI

eesel AI sells AI agents that connect to a company's existing apps and handle work such as customer support tickets, internal questions and content tasks. The homepage describes agents that live in tools you already use and can be operational in minutes. Named integrations include Zendesk, Freshdesk, Salesforce, Slack, Microsoft Teams, Google Drive, Notion, Confluence and Shopify, and channels include helpdesk, Slack, chat bubble, email and a browser extension.

Pricing is a single fixed monthly amount based on credits, where a ticket worked by the agent counts as 1 credit and so does a chat, however long it runs. Slack questions, scheduled agents and reports also use credits, and larger jobs use more than one. Every plan includes all features and integrations, scheduled agents, reports, skills, unlimited agents and seats, and community support. Only tickets the agent actually works on are billed, and the vendor says you can tell it to ignore spam and notifications. If credits run out, agents pause until they reset.

The Free plan is a trial with 100 credits and no card. Teammate starts at $299 per month for 500 credits and rises in steps to 5,000 credits at $1,749 per month. Enterprise adds SSO and MFA, custom data residency, HIPAA with a signed business associate agreement, a security review and annual invoicing. The security page says production runs on AWS in the United States, with full EU data residency on Enterprise, and that a SOC 2 Type II audit is in progress.

Features of eesel AI

1. Agents work inside Zendesk, Freshdesk, Slack, Teams, chat widgets and email, using connected knowledge sources.
2. Credit-based billing counts one ticket or one chat as 1 credit, with all features and unlimited seats on every plan.
3. Enterprise adds SSO and MFA, EU or custom data residency, and HIPAA with a signed business associate agreement.

Frequently asked questions

Does eesel AI have a free plan?

Yes. The Free plan is a trial with 100 credits and no card, with every feature and integration included. Paid Teammate plans start at $299 per month for 500 credits.

Is eesel AI SOC 2 certified?

Not yet. The security page says a SOC 2 Type II audit is in progress, with an observation period that began on 1 October 2026. A HIPAA business associate agreement is offered to Enterprise customers.

Website: https://www.eesel.ai/

Company: eesel, Inc.