Cogente
Deploys and operates AI agents in a company's sales and customer-conversation operations, reporting weekly against a measured baseline.
Company basics
- HQ
- Brazil
- Delivery model
- Managed (they run it for you)
- Pricing model
- Not disclosed
Scope
- Industries
- Workflow AutomationCustomer Service
- Regions
- Brazil
- Languages
- Portuguese
About Cogente
Cogente is a Brazilian company that describes its work as managed agentic operations for mid-market B2B companies. It deploys AI agents in commercial, marketing and data operations and operates them alongside the client's team, under the principle that humans decide and the AI executes.
The stated method has four stages: establishing baseline metrics, running in shadow mode on historical data without production impact, adding human approval gates for sensitive actions, and then operating autonomously within declared limits. Offerings include a free readiness test, a diagnosis phase, a governed deployment cell with approval gates, and a multi-cell operations tier. Clients receive weekly reports comparing actual operations with the established baseline. The company also lists a specific product for dental clinics.
On data, the company states client data stays in client-specific environments, is not used to train shared models and is not combined with other clients' data, with deletion on request. It states an NDA is required upfront. Cogente states it was founded by Diogo Caspary.
What they do
- End-to-end delivery (you don't operate the tools)Source · checked 2026-09-29States they deploy, operate and answer for the commercial operation; customer does not run tools.
- Human review includedSource · checked 2026-09-29Sensitive actions wait for human approval gate; weekly report against baseline.
Pricing
- Pricing model
- Not disclosed
- Published starting price
- Not published
- Pricing page
- Not published
Evidence of outcomes
CNo publicly verifiable outcomes yet.Site says it does not yet show named client cases (https://cogente.com.br/); offers a free readiness test and paid diagnostic, no published outcomes.
A: third-party verifiable outcomes · B: outcomes reported by the company or its investors · C: no publicly verifiable outcomes yet. Demos, forecasts and slogans do not count.
FAQ
Is our data used to train shared models?
The company states data stays isolated in client-specific environments, never trains shared models and is never crossed with other clients' data. Deletion is available on request. (Source: https://cogente.com.br)
How does an engagement start and how is progress reported?
It starts with a baseline and a shadow-mode diagnosis; clients then receive weekly reports comparing operations against that baseline. (Source: https://cogente.com.br)
Our read
Editorial view based on public information — not an endorsement.
Capabilities
| Check | Status | Source |
|---|---|---|
| End-to-end delivery (you don't operate the tools) | Confirmed | Source · checked 2026-09-29States they deploy, operate and answer for the commercial operation; customer does not run tools. |
| Human review included | Confirmed | Source · checked 2026-09-29Sensitive actions wait for human approval gate; weekly report against baseline. |
| Signed off by licensed professionals (CPA, attorney…) | Not stated | — |
| Works inside your existing systems | Not stated | — |
| Private / on-prem deployment available | Not stated | — |
| API or data export | Not stated | — |
| Multilingual delivery | Not stated | — |
Commitments
| Check | Status | Source |
|---|---|---|
| Public delivery SLA | Not stated | — |
| Outcome-based pricing | Not stated | — |
| Refund / satisfaction guarantee | Not stated | — |
| Customer data not used for training | Confirmed | Source · checked 2026-09-29Client data kept in own environment, not used to train models, not cross-used, deletable on request. |
| SOC 2 | Not stated | — |
| ISO 27001 | Not stated | — |
| HIPAA | Not stated | — |
| GDPR | Not stated | — |
| Named party responsible for outcomes | Not stated | — |
Funding
Not disclosed
How we check
Every check below links to its source and shows when we checked it. "Not stated" means we found no public statement — it does not mean "no".
Other routes
Use a tool yourself
Get it implemented
Sources
- Company website: https://cogente.com.br/
Change history
- 2026-09-29 · Listed on Toolsfine