Doctronic
Free AI doctor chat with paid telehealth visits and AI-assisted prescription renewals with physician involvement.
Company basics
- HQ
- United States
- Delivery model
- Hybrid (shared operation)
- Pricing model
- Per project
- Starting price
- From $39
Scope
- Industries
- Healthcare
- Regions
- United States (50 states and DC)
- Languages
- English
About Doctronic
Doctronic is an AI-based healthcare service for patients in the United States who want health information, symptom analysis and access to clinicians. Users describe symptoms to an AI tool and receive guidance and treatment-plan suggestions, and can then arrange video visits with licensed physicians for prescriptions, doctor's notes, referrals or second opinions.
The site states that the AI tool is not medical advice and that Doctronic itself is not a physician and does not provide medical care; clinical services come from the licensed physicians on the platform. Visits can be paid with insurance from a listed set of insurers or self-paid, and the site describes a money-back guarantee for self-pay visits. It also states that health records are maintained in the system, that access can be anonymous, and that the service is HIPAA compliant.
The company states it is made in New York City.
What they do
- End-to-end delivery (you don't operate the tools)Source · checked 2026-09-29Partner page describes end-to-end healthcare management from first consultation to ongoing care coordination.
- Human review includedSource · checked 2026-09-29Terms say physicians review renewals; automated tools may organize data and authorize eligible renewals.
- Signed off by licensed professionals (CPA, attorney…)Source · checked 2026-09-29Telehealth provided by affiliated licensed physician groups.
- Works inside your existing systemsSource · checked 2026-09-29Reads and writes to existing EHRs via FHIR R4 (Epic, Cerner, Canvas); hospital page says it fits existing infrastructure.
- API or data exportSource · checked 2026-09-29Payer page offers API-based configuration; security page says health records exportable in standard formats.
Pricing
- Pricing model
- Per project
- Published starting price
- From $39
- Pricing page
- View pricing
Evidence of outcomes
BOutcomes reported by the company or its investors.Company press release reports 25.5M+ AI chats, Utah sandbox renewals; about page states 99.2% plan alignment in a 500-case study and 11.5M+ consultations. Self-reported (doctronic.ai/about, businesswire).
A: third-party verifiable outcomes · B: outcomes reported by the company or its investors · C: no publicly verifiable outcomes yet. Demos, forecasts and slogans do not count.
FAQ
Do I need insurance to use Doctronic?
No. The site says you can self-pay at any time, or use insurance from a listed set of insurers. (Source: https://www.doctronic.ai/pricing-insurance-coverage/)
Is there a guarantee?
The pricing page states a money-back guarantee when you self-pay: if you are not happy, the payment is refunded. (Source: https://www.doctronic.ai/pricing-insurance-coverage/)
What if my insurance denies the appointment?
The site says the company will work with you to get it approved, while noting it is ultimately dependent on insurance providers. (Source: https://www.doctronic.ai/pricing-insurance-coverage/)
Is the AI tool medical advice?
No. The site states the AI tool is not medical advice and that Doctronic is not a physician and does not itself provide medical care. (Source: https://www.doctronic.ai/pricing-insurance-coverage/)
Our read
Editorial view based on public information — not an endorsement.
Capabilities
| Check | Status | Source |
|---|---|---|
| End-to-end delivery (you don't operate the tools) | Confirmed | Source · checked 2026-09-29Partner page describes end-to-end healthcare management from first consultation to ongoing care coordination. |
| Human review included | Confirmed | Source · checked 2026-09-29Terms say physicians review renewals; automated tools may organize data and authorize eligible renewals. |
| Signed off by licensed professionals (CPA, attorney…) | Confirmed | Source · checked 2026-09-29Telehealth provided by affiliated licensed physician groups. |
| Works inside your existing systems | Confirmed | Source · checked 2026-09-29Reads and writes to existing EHRs via FHIR R4 (Epic, Cerner, Canvas); hospital page says it fits existing infrastructure. |
| Private / on-prem deployment available | Not stated | — |
| API or data export | Confirmed | Source · checked 2026-09-29Payer page offers API-based configuration; security page says health records exportable in standard formats. |
| Multilingual delivery | Not stated | — |
Commitments
| Check | Status | Source |
|---|---|---|
| Public delivery SLA | Not stated | — |
| Outcome-based pricing | Not stated | — |
| Refund / satisfaction guarantee | Confirmed | Source · checked 2026-09-29Pricing page: money-back guarantee when self-paying; terms give full refund on unsatisfying telehealth. |
| Customer data not used for training | Confirmed | Source · checked 2026-09-29States input and output are not used to train or fine-tune its AI models. |
| SOC 2 | Confirmed | Source · checked 2026-09-29Security page lists SOC 2 Type II as independently audited and certified; not repeated elsewhere, footer says HIPAA Aligned. |
| ISO 27001 | Not stated | — |
| HIPAA | Confirmed | Source · checked 2026-09-29Homepage says HIPAA compliant; privacy policy says physician group is a HIPAA covered entity. |
| GDPR | Not stated | — |
| Named party responsible for outcomes | Confirmed | Source · checked 2026-09-29Terms name Doctronic, Inc. and professional entities, with stated liability caps. |
Funding
$40M Series B led by Abstract and Lightspeed, with Union Square Ventures, Seven Stars, Mantis, Tusk Ventures (2026-03-24)Announcement
How we check
Every check below links to its source and shows when we checked it. "Not stated" means we found no public statement — it does not mean "no".
Other routes
Use a tool yourself
Get it implemented
Sources
- Company website: https://doctronic.ai/
- End-to-end delivery (you don't operate the tools): https://doctronic.ai/business/health-systems
- Human review included: https://doctronic.ai/terms-of-service/
- Works inside your existing systems: https://www.doctronic.ai/ehr/
- API or data export: https://www.doctronic.ai/tpa/
- Refund / satisfaction guarantee: https://www.doctronic.ai/pricing-insurance-coverage/
- Customer data not used for training: https://doctronic.ai/privacy-policy/
- SOC 2: https://www.doctronic.ai/your-health-data-is-safe-and-secure/
- Funding announcement: https://www.businesswire.com/news/home/20260324814372/en/Doctronic-Raises-$40M-Series-B-Following-Breakthrough-as-First-AI-to-Legally-Renew-Prescriptions-in-the-U.S.
Change history
- 2026-09-29 · Listed on Toolsfine