Counsel Health
AI medical chat backed by licensed physicians who can join for consultations, prescriptions and referrals.
Every check below links to its source and shows when we checked it. "Not stated" means we found no public statement — it does not mean "no".
Scope
- Industries
- Healthcare
- Tasks
- Not stated
- Regions
- United States (all states except AR, DC, KS, MS, NM, RI, WA, WV)
- Languages
- English
Capabilities
| Check | Status | Source |
|---|---|---|
| End-to-end delivery (you don't operate the tools) | Not stated | — |
| Human review included | Confirmed | Source · checked 2026-09-29Site says physicians join AI conversations; press release says physicians step in for diagnosis, prescriptions, referrals. |
| Signed off by licensed professionals (CPA, attorney…) | Confirmed | Source · checked 2026-09-29Board-certified physicians handle consultations and prescriptions via a physician-led medical group. |
| Works inside your existing systems | Not stated | — |
| Private / on-prem deployment available | Not stated | — |
| API or data export | Not stated | — |
| Multilingual delivery | Not stated | — |
Commitments
| Check | Status | Source |
|---|---|---|
| Public delivery SLA | Not stated | — |
| Outcome-based pricing | Not stated | — |
| Refund / satisfaction guarantee | Not stated | — |
| Customer data not used for training | Confirmed | Source · checked 2026-09-29Homepage states data is not sold or used to train AI models. |
| SOC 2 | Confirmed | Source · checked 2026-09-29Statement says Counsel is HIPAA compliant and SOC2 secure; no report or date shown. |
| ISO 27001 | Not stated | — |
| HIPAA | Confirmed | Source · checked 2026-09-29HIPAA statement with Notice of Privacy Practices published. |
| GDPR | Not stated | — |
| Named party responsible for outcomes | Not stated | — |
Pricing
- Pricing model
- Subscription
- Published starting price
- From $29
- Pricing page
- Not published
Funding
$25M Series A, led by a16z and GV (announced 2025-10-16); follows $11M seedAnnouncement
Evidence of outcomes
BOutcomes reported by the company or its investors.Company press release reports 100,000+ members, 96% resolution rate, physician response times; self-reported, no named customer confirming: businesswire.com release (funding_source_url).
A: third-party verifiable outcomes · B: outcomes reported by the company or its investors · C: no publicly verifiable outcomes yet. Demos, forecasts and slogans do not count.
Company basics
- Founded
- Not stated
- Team size
- Not stated
- Headquarters
- United States
- Website
- counselhealth.com
Our read
Editorial view based on public information — not an endorsement.
Other routes
Use a tool yourself
Get it implemented
Sources
- Company website: https://counselhealth.com/
- SOC 2: https://www.counselhealth.com/hipaa-statement
- Funding announcement: https://www.businesswire.com/news/home/20251016535098/en/Counsel-Health-Raises-$25M-to-Launch-Physician-Supervised-AI-Front-Door-for-Healthcare
Change history
- 2026-09-29 · Listed on Toolsfine